Effective Date: June 21, 2024

 

About Us

 

Tulipan grupa d.o.o. Split, located at Josipa Jovića 93, OIB: 25245553452, the owner of this website, processes your personal data in accordance with the rules described in this Privacy Policy and applicable legal regulations, especially the General Data Protection Regulation (GDPR). We collect and process your personal data only if you voluntarily provide it to us.

 

Using the Website

 

You can visit our website at www.tulipangrupa.hr (hereinafter: Website) and use related technologies without the need to reveal your identity or disclose your personal data. By using the Website, you fully accept this Privacy Policy. If you do not agree with this Policy, please do not access the Website or fill out any registration forms to provide us with your personal data.

 

Contact

 

For any questions, requests, complaints, and other communications regarding the processing of your personal data or the exercise of your rights in relation to it, you can contact us at the email address: tulipan@tulipan.hr.

 

Personal Data Collection

 

We will process personal data such as your name, surname, postal address, email address, and phone/mobile numbers only if you voluntarily provide them by filling out the appropriate forms and with your consent where required by law.

 

In addition, we may collect certain primarily technical information, such as data about your device and IP address, which in certain circumstances may also be considered your personal data. Such primarily technical data may be collected using certain technologies that Tulipan grupa may use in several ways:

 

• via the Website;
• via official Tulipan grupa profiles on social media;
• via registration forms, surveys, and other online forms;
• through the provision of technical support, consultancy, or product information;
• within the framework of support and upgrades for our products/services;
• through automated means, such as communication protocols, email, and cookies;
• by using social networking plugins related to Tulipan grupa (e.g., “Like” or “Share” buttons for connecting and sharing content with social networks).
• due to your interest in Tulipan grupa’s advertisements published on third-party websites.

 

To provide you with timely and high-quality information, we may occasionally ask you to provide information about your interests and experiences with our products and/or services. Providing such information is also not mandatory. Personal data or other data collected online may be combined with data you provide through other sources, such as product registration, call centers, or in connection with events such as trade shows, seminars, or conferences. The data you provide relates to the relationship you or your organization maintains with Tulipan grupa.

 

Server Logs

 

As part of managing the Website, we maintain and monitor usage through the recording of so-called server logs. Server logs provide, for example, information about the browsers used to access our Website, which webpages have high traffic, and the times of day when our servers are heavily loaded. We use this information to improve the content and features for browsing our Website. This data, in anonymized or aggregated form, can be used to determine new features and functions that need to be developed for the Website and to provide better service to our users.

 

What is Profiling and What Are Your Rights Regarding It?

 

Profiling is a form of automated processing of personal data that involves using personal data to evaluate certain personal aspects related to your interests and consumer behavior in connection with our offerings, marketing, promotions, and general business operations, especially for analyzing or predicting such behavior. Although we use your personal data to profile our customers and their consumer habits, such processing of your personal data does not result in decisions based solely on automated processing that produce legal effects concerning you or similarly significantly affect you.

 

You have the right to object to the processing of your personal data for direct marketing purposes, including profiling as explained here, at any time. Once we receive your objection, we will cease processing your personal data for such purposes, but this does not affect the lawfulness of processing prior to that.

 

You can exercise your right to object by sending an email to tulipan@tulipan.hr, indicating that you wish to unsubscribe from our direct marketing list and/or that you object to your personal data being used for profiling.

 

Cookies

 

What are cookies?

 

Certain technologies known as “cookies” can be used to provide personalized information via the Website. A cookie is a data element that the Website can send to your browser, which can then be stored on your system (computer or other device) while you browse the internet, usually occurring the first time you visit a website. Websites can use cookies to remember your activities or settings and automatically apply them the next time you visit the same site. It’s as if the website “knows” you’ve been there before and can adjust what you see on the screen. Cookies are not harmful and cannot carry viruses, allowing you as a user to have a better browsing experience.

 

Cookies can collect a wide range of information, including personal data (such as your name or email address). Default cookie storage and sending activities are not visible to you, but you can change your browser settings to choose whether to approve or reject cookie storage requests and to automatically delete stored cookies upon closing the browser. If you disable all or certain cookies, this may result in the inability to use some functionalities of the Website.

 

On some webpages of our Website, cookies may be used to collect aggregated usage data, which we use to improve your browsing experience and the use of the Website and/or to provide better service during your next visit to our Website. Cookies may also be used to remember certain settings you have selected, such as access to protected webpages, remembering the content of filled-out registration forms, saving your username, password, or geographic region, automatically filling out forms you have filled once, and other personalizations or customizations. The setting of such cookies does not require your separate consent and is deemed to be accepted by using the Website.

 

Cookies and other types of technologies, such as web beacons discussed in the next section, can also be used for personalized or so-called behavioral advertising. For the use of cookies for marketing purposes, we will need your prior consent, which you can withdraw at any time.

 

Collection and Use of Statistical Data

 

Each time you visit our Website, we collect technical data related to the computer (or other device) you use to access the webpages of our Website, such as your device’s IP address, the operating system you use, the internet browser you use to visit our pages, the internet service provider, the URL location from which you come, and the URL location you go to from our website, as well as the time spent on our site. We use this information to better understand how our website is used. We reserve the right to share some of this statistical data with our business partners or to publish it publicly. For example, we may show the number of daily visits to our Website to our partners to provide them with advertising opportunities on our Website. The information we might display publicly or to our business partners will not contain your personal data or data that could be used to identify or contact you.

 

What are Temporary Cookies?

 

Temporary cookies or session cookies are removed from the computer or other device you use when you close the internet browser. The Website consists of a certain number of webpages. When you browse different webpages of the Website during a single visit, some preferences you may have expressed on individual webpages will be stored in such a temporary cookie and used on other webpages of our Website until you leave and close your browser, at which point these temporary preferences will be deleted along with the temporary cookie.

 

What are Persistent Cookies?

 

Persistent or stored cookies remain on your device after closing the internet browser. They allow the Website to store information such as your username and password so you do not need to log in each time you visit a particular protected webpage on our Website. Persistent cookies can remain for years until you delete them.

 

What are First-Party Cookies?

 

First-party cookies come from the website you are viewing, i.e., our Website, and can be permanent or temporary. Using such cookies, the Website can store data that will be reused during your next visit.

 

What are Third-Party Cookies?

 

Third-party cookies come from advertisements on other websites (such as pop-up or other advertisements) that are on our Website. Using such cookies, the Website can track internet usage for marketing purposes.

 

What Cookies Does Tulipan Grupa Use and Why?

 

We use temporary cookies that expire and are automatically deleted when you close the internet browser to allow you access to content. We also use persistent cookies that will remain in your browser until they expire or you manually delete them, to better understand user habits and improve the Website according to your usage habits. This information is anonymous, and we do not see individual user data.

 

Are There Third-Party Cookies on the Website?

 

There are several external services that can store limited cookies on the user’s device. These cookies are set for the normal functioning of certain features that make it easier for users to access content.

 

Tulipan grupa may collaborate with selected third parties or business partners who set cookies to display content related to Tulipan grupa, including Tulipan grupa ads, based on your previous visits to our Website on their websites or elsewhere on the internet. Tulipan grupa also sets cookies that register your preferences when using the Website so that Tulipan grupa can offer you tailored marketing materials that might interest you. For these cookies to work, you may need to enable the use of these types of cookies using a mechanism provided by Tulipan grupa. You can choose to be notified by your browser when you receive cookies, allowing you to decide whether to accept them. For more information, refer to the user information on your web browser.

 

You always have the option to refuse to receive such “advertising” cookies, or to participate in so-called “behavioral” advertising or marketing. More information about behavioral advertising is available in English at the following websites: Network Advertising Initiative or Digital Advertising Alliance.

 

Currently, we enable cookies from the following third parties:

 

• Social Media: Tulipan grupa has profiles on LinkedIn, Facebook, and Instagram. By posting ads on social media, cookies are also set for users. These social networks have their own terms of use, privacy policies, and cookie usage rules that are beyond Tulipan grupa’s control, so we recommend that you review them in detail.
• Traffic Measurement: The Website uses Google Analytics to measure traffic.
• Google AdWords (Google Ads): Google’s services for displaying ads in local searches on Google.